Cristina Sáenz de Maturana

Cristina Santos is a seasoned professional with extensive experience in customer success and administrative roles, currently employed at Arco Consultoria since October 2022. Previous positions include Customer Service Leader at Cda- Centro De Diagnosticos Avancados Em Oftalmologia, where responsibilities encompassed team training and managing healthcare provider interactions, as well as various administrative positions in organizations like Enjoy Inglês Profissionalizante and Micronet Educação Profissional. Cristina's expertise includes client journey management, financial processes, strategic planning, and the utilization of customer relationship management (CRM) tools. An academic background in Business Administration was completed at Faculdade Pitágoras from 2014 to 2017.