Stanislava Bilney

Stanislava Bilney has extensive work experience in the operations and business operations field. Stanislava currently holds the position of Chief Operating Officer at Mesmerise since January 2023. Prior to that, they served as the Head of Business Operations at Mesmerise from October 2022 to January 2023.

Before joining Mesmerise, Stanislava worked at Nationwide Building Society as a Performance & Operations Leader from April 2020 to October 2022. During their time there, they also held the role of Automation & Solution Consultant from September 2017 to April 2020. In this position, they led customer-centric process reviews and implemented a new Target Operating Model and Automation Squad to improve process efficiency and better manage customer demand.

Earlier in their career, Stanislava worked at Lloyds Banking Group as a Senior Operations Leader from April 2013 to September 2017. Stanislava also served as an Operations Excellence Consultant from September 2009 to March 2013. In these roles, they delivered operations excellence projects, implemented Lean and Sigma tools and techniques, and fostered a culture of continuous improvement.

Stanislava began their career at Lloyds TSB as a Front Line Manager from December 2006 to September 2009. In this role, they focused on improving customer-centric processes, implementing continuous improvement strategies, and managing key risks.

Overall, Stanislava Bilney has a strong background in operations and business operations, with experience in driving process improvements, implementing automation solutions, and fostering a culture of continuous improvement.

Stanislava Bilney obtained a Bachelor's degree in Management and Tourism from the Technical University of Kosice, where they studied from 2003 to 2006. Additionally, they have obtained several certifications including the ICA Advanced Certificate in Anti Money Laundering from the International Compliance Association in November 2015. Furthermore, they earned the Six Sigma (Dark) Green belt from the Operations Excellence Academy, LBG in November 2011. Prior to that, they achieved the Lean Advanced Practitioner - LCS Level 1c certification from Cardiff University - Lean Competency System in January 2010.