Nicole Hansl

Nicole Hansl has over 20 years of work experience, starting in 1991 as a Customer Service/Accounts/Receptionist at Netcomm (formerly Sirius Technologies/Banksia Technology) in the IT industry. Nicole was responsible for reception and office duties, answering telephones, general office duties, filing, stationery, greeting clients, and providing administrative support to the sales department and managing director. Nicole also handled accounts, including invoicing and administrative support to the accounts department, as well as customer service to debtors and creditors.

In 2000, Nicole Hansl joined AWS Systems Pty Limited as an Office Manager/Accounts Officer. Nicole was responsible for managing the office and performing accounts tasks until 2016.

From 2016 to 2018, they worked at DeRigo Vision Australia Pty Ltd in the optical industry as a Customer Service/Internal Sales Supervisor. Nicole managed a team of four customer service representatives, overseeing workload, rosters, morale, motivation, and staff training. Additionally, they implemented, maintained, or improved procedures and responded to customer inquiries regarding product information, stock, orders, pricing, and warranties.

Their most recent role was as a Customer Services Manager at Metasphere Ltd, starting in 2018. However, specific details about their responsibilities in this position are not provided.

Nicole Hansl's education history includes a School Certificate from Our Lady of Mercy College, Epping. Nicole also attended Rosebank College Five Dock and Thorndon High School, SA, although no degree or field of study is specified for either school. In addition to their formal education, Nicole has obtained certifications such as Level 1 Baseball Coaching Accreditation from Baseball NSW and a Working with Children Check from the NSW Office of Children's Guardian. The specific years and months of when these certifications were obtained are not provided.