Courtney Riddell

Courtney Riddell has a diverse work experience in various roles and industries. In 2012, they worked as an Info To Go Counsellor for the City of Toronto, where they provided visitor information at various locations and festivals. Courtney also worked as a Dance Instructor, teaching ballet, jazz, and hip hop to different age groups. In 2016, Courtney joined Leonardo Worldwide Corporation as a Customer Success Manager, where they coached and served as a product expert for SEO + website customers. Courtney oversaw the build of independent hotel websites and monitored website performance and ROI. Courtney then worked at She's A Crowd from 2020 to 2021 as a Designer and Marketing Strategist, assisting with marketing designs, UX design consultation, and analytics management. In 2022, they joined Web Eight Studio as a Web Designer, leading website design projects and providing services such as research, SEO evaluation, and project management. Currently, Courtney is working as a Freelance Designer, designing for small businesses and individual projects, including leading design efforts for a bottled cocktail brand and website design. Courtney started in 2021 and is currently working in this role. Additionally, Courtney will start a new role in 2023 as an Associate Product Manager at Method:CRM, where they will work on building impactful products and features for their no code customizable CRM for small to medium-sized businesses.

Courtney Riddell has a comprehensive education history. Courtney completed their Master's degree in Design - Interaction Design from Monash University from 2019 to 2021. Prior to that, they obtained a Bachelor of Commerce (B.Com.) in Hospitality and Tourism Management from Ryerson University, where they studied from 2012 to 2016. Courtney also participated in a one-semester university exchange program at Tio Business School in 2015, focusing on Hospitality and Tourism Management.

In addition to their formal education, Courtney has obtained several certifications. In 2013, they obtained the Smart Serve certification from Smart Serve Ontario. In 2019, they obtained the RSA certification from the Victorian Commission for Gambling and Liquor Regulation. In 2016, they earned the CHDM certification from HSMAI. In 2017, they obtained certifications in Google Adwords from Google and Google Analytics from Google, Social Marketing Tools. In 2014, they obtained the Emergency First Aid- CPR C certification from the Lifesaving society.