Madhavi Ancha

Madhavi Ancha has extensive experience in project management and IT service delivery, currently serving as Director - IT Service Specialist and Sr. Program Manager for Digital Automation at MetLife since April 2014. Specializations include leading digital automation strategies, driving efficiency improvements, and overseeing major initiatives such as the Retail Business separation. Prior roles at Kohl's Department Stores and Northwestern Mutual involved strategic direction for mobility programs and enhancing customer service through digital solutions. Madhavi’s career began at companies like Verizon Business and Qwest, focusing on web services and telecommunications workflows. Madhavi holds an MBA from the University of Wisconsin-Madison and a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Osmania University.