Kayla Epps is a seasoned finance professional with extensive experience in credit analysis and team leadership within the financial services sector. Currently serving as Credit Team Leader at Metro Finance since February 2021, Kayla previously held roles at Pepper Financial Services Group, where responsibilities included Team Leader for Personal Loans and credit analysis for mortgages. Prior experience includes a Credit Analyst role at Prospa and a Team Performance Manager position at Credit Corp, specializing in team motivation, KPI performance review, and compliance with regulatory standards. Educational qualifications include a Certificate IV in Credit Management from the Institute of Strategic Management, a Bachelor of Behavioural Studies (Psychology) from Open University, and professional development courses like the "7 Habits of Highly Effective People."
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