Colleen West

Emergency Department Division Specialist - Kentucky Spirit Health Plan at Managed Health Services (MHS)

Colleen West is experienced in social services and community resource assistance, having worked as a Senior Social Worker at Lexington-Fayette Urban County Government, Volunteer Coordinator at CASA, and currently holding the position of Humana Cares Senior Bridge Case Manager-Social Services at Humana. With a background in managing teams and advocating for clients, Colleen has also been involved in ED diversion programs aimed at reducing non-emergent ED usage and achieving significant cost savings.

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