Sarah Shanks

Sarah Shanks is an experienced professional currently serving as Head of Customer Operations at Mi Hub since April 2019, overseeing Customer Services across multiple sites and managing large order rollouts. Concurrently, Sarah has been Internal Sales Manager at Alexandra since February 2016, where responsibilities include account management for Public and SME customers and leading the National Account Executive team. Previously, from July 2008 to October 2015, Sarah held various roles at Brightside Group plc, culminating as Sales Operations Manager, where leadership involved managing sales departments, developing talent, and implementing business improvements. Sarah’s expertise spans customer service strategy, sales operations, and team management, fostering strong customer relationships and driving operational excellence.