Liliam Brinez

Liliam Brinez is a Customer Success Specialist at MicroCAD Training & Consulting since July 2023, focusing on customer relationship management and service renewals. Previous experience includes roles in Microsoft Business Applications acquisitions at Adecco, where services were provided to Microsoft Colombia, and customer retention at KM2 Solutions, where Liliam developed techniques to enhance customer satisfaction. Liliam has also worked as a Commercial Management Analyst at ENCAJES S.A COLOMBIA, managing international client accounts, and held multiple purchasing management positions at Grupo PRINT, overseeing procurement and supplier communications. Earlier career experience includes a position as an account manager at BILATERAL, providing customer service in English. Liliam holds a degree in Foreign Trade and Customs from Politécnico Grancolombiano and a law degree from Universidad del Atlántico.