Julie Cropp

Julie is the Quality Assurance Manager of Mid-America Catastrophe Services. She provides support to our team of file/QC reviewers. Her duties include onboarding and training the reviewers on carrier-specific requirements, policy application, estimating guidelines, and coverage issues. The goal is to provide a thorough and timely investigation of the claim and a final product for the carrier that is complete, accurate, and formatted to carrier specifications.

Julie has over twenty years of experience in the Property & Casualty claim industry. Her background includes field claim adjusting, desk examiner assignments, and adjuster training and management during catastrophic events nationwide. She brings an extensive knowledge of claims handling procedures, including customer service, proper documentation, estimatics, interpretation, and proper application of policy provisions with respect to reported losses.

Julie holds degrees in Mathematics and Civil Engineering and is currently licensed as an adjuster in her home state of Alabama and a Florida, as well.