Chris Shrader

Chris Shrader possesses extensive experience in the contact center industry, currently serving as a Contact Center Associate at Five Star Call Centers since May 2016, and as a Contact Center Associate at Midco Connections since May 2015. With a proven ability to manage high call volumes efficiently across multiple campaigns and screens, Chris has also held roles such as a temporary Receptionist at Maguire Iron, Inc., and an Administrative Assistant at Wells Fargo, where contributions included improving project timelines and budget efficiency. Previous positions at Wells Fargo, tCloud Solutions, Generation Direct, and Lawrence & Schiller TeleServices further demonstrate a strong background in customer service, telecommunication, and market research. Chris holds a Bachelor of Arts in Elementary Education and Teaching from Concordia University Chicago.