Punit Palan

Punit Palan is an accomplished operations professional with over 12 years of diverse experience in various business lines, including inbound, email, and outbound services. Currently serving as Chief Operations Officer at Auriquant and Midrat since November 2023, Punit previously held the role of Operations Manager at Startek from December 2021 to August 2022. Prior experience includes Deputy Manager at Big Basket, overseeing a customer service team of 250 headcount from November 2018 to December 2021, and Senior Executive at Vodafone, managing multiple small processes from October 2014 to November 2018. Punit's career began as Assistant Manager at DigiCall Teleservices Pvt. Ltd. in April 2011, focusing on Videocon d2h processes.