Alan Keys

Technical Support Analyst at MILESTONE MANAGEMENT LLC

Alan Keys has over two decades of diverse experience in technical support, project coordination, and management. Currently serving as Information Technology Project Coordinator at Highmark Residential since January 2020 and concurrently as Technical Support Analyst at Milestone Management since March 2014, Alan has developed robust skills in IT project management and technical troubleshooting. Previous roles include Technical Support Specialist at HCFS, Information Specialist at Grand Homes, and Help Desk Contractor through IQVelocity, demonstrating expertise in client support and system fixes. Alan's management experience is highlighted by a successful tenure as General Manager at Club Indigo/2826, where significant renovations and marketing efforts were executed, and as Partner/General Manager at Reno's Chop Shop, where sales were increased dramatically. Early career experience includes serving as Military Police in the US Army. Alan's educational background includes training at New Horizon from 2011 to 2012.

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