Kylene H.

Kylene H. has a diverse work experience. Kylene started their career at PrintMojo LLC as a Customer Care representative from March 2008 to October 2010. Kylene then transitioned to T Shirt Mojo as an Office Manager from October 2010 to June 2016. In 2017, they joined Milestone Technologies, Inc. as a Contact Center Support Technician, Tier 1, where they exceeded goals in metrics and actively worked on improving internal tools. Kylene was later promoted to a Supervisor role, where they monitored multiple tools and was responsible for a team of 8-10. Kylene then became a Global Support Technician, providing technical support through various channels such as chat, email, phone, and ticketing system. Kylene also assisted with troubleshooting hardware and software issues for different devices and network connectivity problems. In October 2021, they became the Global Support Technician Team Lead at Milestone Technologies, Inc.

Kylene H. attended Butte College in 1992 for General Education, and then enrolled in ITT Technical Institute from 1988 to 1989 where they obtained a Certificate of Course Completion in Administrative Assistant and Secretarial Science, General.