Ruth Moore

Ruth Moore is a seasoned professional with extensive experience in service delivery management, currently serving as Senior Service Delivery Manager at Milestone Technologies, Inc. since May 2021, overseeing international teams and 24x7 operations for Microsoft. Previous roles at Covestic included managing incident support for over 1000 services and leading key onboarding and training initiatives. Ruth also contributed significantly to documentation strategies at both Lexmark and Hewlett-Packard, focusing on consistent messaging and customer-oriented content. Early career experiences involved leadership in documentation strategy for Exstream Software, supporting major corporations. Ruth holds a BA in English with a writing emphasis from the University of Louisville.