Jocelyn F. has extensive experience in management and operations within the hospitality and service sectors. Currently serving as a Manager and previously as an Assistant Manager for the Global Loyalty Programme at Millennium Hotels and Resorts since May 2017, Jocelyn has developed strong leadership skills. Prior experience includes roles as a Learning Support Executive at Lithan, Centre Manager at Wolfgang Music Pte. Ltd, Quality Assurance Executive at Pacific Hub Corporation, and Customer Service Executive at Sun Life Financial. This diverse background demonstrates a solid foundation in customer service, quality assurance, and team management.
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