Shannon Needham

Shannon Needham has a strong background in HRIS (Human Resources Information Systems) analysis and support, with over 14 years of experience. Shannon is currently working as a Senior HRIS Analyst at Miller Industries since December 2019. Prior to this, Shannon worked at Harrah's Cherokee Casino Resort for four years, where they oversaw production support for finance, benefits, HR, compensation, and payroll. Shannon also led the implementation of the Taleo Enterprise Edition Recruiting and Onboarding system.

Before joining Harrah's Cherokee Casino Resort, Shannon worked as an HRIS Analyst at Intrawest for two years. In this role, they provided daily operations support for ADP Enterprise HR and trained payroll and resort teams. At Sports Authority, Shannon also worked as an HRIS Analyst, managing job and position codes in Lawson PA502 files and overseeing data analysis across all systems. Shannon was involved in the enhancement of I-9 compliance and led the integration of Kronos Hiring with Tracker and E-Verify.

Shannon began their career at Verizon Wireless as a Senior Systems Analyst, where they designed and maintained call routing systems and resolved agent login issues. Shannon played a key role in implementing new call routing systems during the Verizon and Alltel merger. Prior to Verizon Wireless, Shannon worked at Acxiom Corp as a Product Data Specialist, where they led the translation of technical systems specifications for the InfoBase product.

Throughout their career, Shannon has consistently demonstrated strong problem-solving skills, expertise in data management, and a commitment to providing excellent customer service. Shannon is also familiar with a wide range of HRIS tools and technologies.

Shannon Needham obtained a BGS degree in Applied Sciences from LSU Shreveport in 2003. The start year of their education is not specified.