Diana Goyenaga Barrientos

Diana Goyenaga Barrientos is an experienced professional with a strong background in process engineering and project management. Currently serving as a Program Manager at Millicom (Tigo) since September 2013, Diana has held various roles including Customer Experience Coordinator, Project Manager, and Business Process Engineer, focusing on continuous improvement methodologies for business and operational projects. Prior experience includes roles as a Process Engineer at Insurance Servicios, Process Analyst at Corporación Datatell CTD S.A., Industrial Engineer at Grupo Corporativo VMA, and Administrator of International Tests at CCCN. Diana holds a Master's degree in Project Administration and several certifications in project management and statistics, showcasing a commitment to professional development and expertise in customer management.