Tim Nelson

Tim Nelson is an experienced customer success professional with a robust background in managing client relationships and driving customer satisfaction across various sectors. Currently serving as Principal Customer Success Manager at Mimecast since December 2018, Tim has previously held senior customer success roles at Qumu, where engagement with FTSE 100 and FTSE 250 companies emphasized customer retention and expansion. Tim's career also includes positions at Kulu Valley, AccessAble, Hugo & Cat, and Bomboo Media, showcasing expertise in customer service, project management, and digital communications across diverse industries. Tim holds a Master of Arts in Design & Manufacture and a Bachelor of Arts in Multimedia Design from De Montfort University.