Jessica Gromada

Jessica Gromada is an experienced editor at MindEdge Learning since September 2020, where responsibilities include researching, writing, and editing course materials, managing projects, and collaborating with subject matter experts. Previously, Jessica served as a Junior Editor at WordStream and a Customer Success Associate, providing consulting support and managing a portfolio of clients. Prior experience includes an Electronic Order Specialist role at AliMed and a Customer Care Representative position, where significant improvements in service levels were achieved. Jessica began a career as an Operations Intern at VideoLink LLC and holds a Bachelor's degree in Communication and Media Studies from Bridgewater State University.