Shanna-Kay Heaven is a highly experienced Senior Medical Technologist with a diverse background in various laboratory settings at the Ministry of Health Jamaica since June 2017. Key responsibilities include supervising junior staff in the Blood Bank, conducting hematological and clinical chemistry tests in the Emergency Laboratory while maintaining quality control according to ISO 15189 standards, and processing consumables in the Sanitary Bacteriology Laboratory to ensure safety. Previous experience includes positions at The University of the West Indies, RK Medical Diagnostic Laboratory, and University Hospital of the West Indies, encompassing roles that required attention to quality control and operations oversight. Shanna-Kay holds a Bachelor of Science in Medical Technology from the University of Technology, Jamaica, and has demonstrated a commitment to maintaining high standards in clinical laboratory practices throughout the career.
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