Paul Taylor Dip CII has a diverse work experience spanning over a decade. Paul is currently serving as the Chief Operating Officer at Minster Law since August 2022. Before that, they were a Director at Platinum78 and also held the position of Managing Director at Kindertons Accident Management from March 2019 to October 2021. Prior to that, Paul was the Managing Director at Plantec Assist from August 2016 to October 2021. Paul also worked as a Director at Platinum78 from February 2014 to April 2019, where they specialized in improving business operations and customer experience.
Paul has had significant roles in the insurance industry as well. Paul worked as the Head of Operations - Zest Legal at Horwich Farrelly from October 2014 to August 2016. Previously, they were the Head of Service Operations, General Property at Crawford & Company from January 2013 to March 2014, where they led service delivery for property claims.
In their earlier career, Paul held the position of Director of Operations at Plantec Holdings from June 2011 to January 2013, where they managed operations, product development, compliance, HR, and marketing. Paul also worked as the Head of Strategic Programmes at AXA Insurance from 2010 to 2011, leading commercial strategy programs and product redevelopment. Prior to that, they served as the Head of Customer Delivery - Commercial Branches at AXA from 2009 to 2010, overseeing service and trading performance across multiple commercial trading centers.
Overall, Paul Taylor Dip CII has extensive experience in operations management, customer experience, insurance, and business strategy.
Paul Taylor Dip CII has a education history in Business & Finance. Paul attended the University of Central Lancashire for an unknown period of time and did not obtain a degree. Paul also attended Bolton College of Higher Education from 1989 to 1991 where they earned a BTEC National Diploma in Business & Finance.
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