William Konitzer is a skilled Solutions Architect at Mirantis since March 2018, adept at aligning customer requirements with product offerings related to OpenStack and AWS. With a robust background in Site Reliability Engineering, Konitzer successfully established a global team focused on performance and incident management. Previous roles include Technical Customer Success Manager and Site Reliability Engineer, where Konitzer facilitated technical support for multimillion-dollar accounts and enhanced deployment reliability. Prior experience at Metaswitch Networks includes Senior Customer Support Engineer, where Konitzer provided 24/7 support for extensive messaging platforms, and various engineering roles that emphasized quality assurance and interoperability. William holds a BMus Tonmeister degree from the University of Surrey and completed secondary education at Winchester College.
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