Vadym Davydiuk is a Technical Support Engineer at Miratech, specializing in handling customer complaints and inquiries related to Genesys eServices, including configuration, database, networking issues, and bug reports, since February 2020. Prior experience includes a role as a System Engineer at Netcracker Technology, where responsibilities included acting as a Business Analyst, managing project duties, and collaborating with clients throughout the solution development lifecycle. Vadym also served as a Radio Access Solution Engineer at Nokia, focusing on designing solutions and managing bid documentation, along with an internship in Radio Access Network Planning at Vodafone Ukraine. Educational credentials include a Master's degree in Telecommunication technologies and equipment from the National Technical University of Ukraine 'Kyiv Polytechnic Institute' and a Bachelor's degree in Telecommunications.
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