LaMonte Rusan III is currently serving as a Help Desk Engineer at Mirazon since May 2022, where responsibilities include analyzing and resolving technical support tickets while exceeding service level agreement expectations and interacting with customers in both onsite and remote environments. Prior to this role, LaMonte held the position of Customer Advocate II / Vehicle Repair Expert at Carvana from May 2021 to May 2022, focusing on delivering vehicles and ensuring their cleanliness and safety through inspections. Education includes a Tech Fundamentals degree in Information Technology from Npower, completed in 2021.
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