Lizette Akker

Lizette Akker (Pelser) has a diverse work experience spanning over several companies. Lizette currently holds the position of CX Lead at MiX Telematics since January 2022. Before that, they worked at RMB Private Bank as a CX Design Lead from October 2019 to January 2022. Prior to their role at RMB Private Bank, Lizette held various positions at IQbusiness South Africa, including Associate Partner from July 2017 to September 2019, Managing Executive from July 2014 to June 2017, Competence Lead from June 2006 to July 2014, and Consultant from an unspecified date to 2009. Additionally, they worked as a BPM Consultant at Bytes Technology Group from May 2005 to May 2006. Lizette began their career at Alexander Forbes as an Associate Director from March 1994 to April 2005.

Lizette Akker (Pelser) completed their BSc IS degree in Information Systems from Midrand Graduate Institute from 2002 to 2005. Before that, they obtained their Matric from Sandringham High School between 1989 and 1993. In terms of additional certifications, Lizette has obtained various credentials such as CCXP, Certified Customer Experience Professional, CXPA Professional Member, Account-Based Experience (ABX) Certification, and Certified Process Professional Champion™ (CPP Champion™).