Sabrina-Kahokulani S.

Senior Director, Customer Experience at Major League Baseball

Sabrina-Kahokulani S. is a seasoned professional with extensive experience in customer experience management, currently serving as the Senior Director of Customer Experience at Major League Baseball since February 2010. In this leadership role, Sabrina-Kahokulani has successfully built and mentored a diverse global team while establishing strategic customer support initiatives aimed at enhancing satisfaction and operational efficiency. In addition to the tenure at MLB, Sabrina-Kahokulani is also an Independent Travel Advisor with InteleTravel.com and the Owner of With Bri, an entrepreneurial venture. Previous experience includes roles such as Licensed Realtor at Signature Realty NJ LLC, Independent Business Owner at Paparazzi Accessories, and various capacities at the Hawaii State Department of Education and William Paterson University. Sabrina-Kahokulani holds an MBA in Marketing and a BA in African, African American, Caribbean Studies from William Paterson University.

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