Steve O'Shea has extensive experience in engineering and technical support within the communications and IT sectors. Currently serving as an Implementation and Solutions Engineer at Croft since September 2023, O'Shea previously held the same position at Blackstar Solutions Ltd from May 2017 to September 2023. O'Shea's earlier roles include Unified Communications & Collaboration Product Manager at Solar Communications, Technical Support Engineer at ShoreTel, and Senior Engineer at Solar Communications, where responsibilities involved managing complex technical issues, project delivery, and client support. O'Shea began a career in IT as a Maintenance Administrator at RMG Boyd Typex and progressed through various roles, demonstrating a strong foundation in technical consultancy, support, and project management.
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