Dhruv Verma is a seasoned professional in customer success and sales management with a diverse background in the mortgage industry. Currently serving as Senior Manager of Customer Success at Moder, Dhruv previously held roles at Loanspark as an SMB Advocate and Archwell as Senior Manager of Customer Success, where responsibilities included managing client relationships and collaborating with various departments to develop statements of work. Prior experience at Freedom Mortgage included roles such as Sales Manager, where Dhruv expanded a team from 12 to 70 licensed originators, and Senior Team Lead, overseeing talent development for incoming Loan Advisors. Dhruv's earlier career featured positions at New American Funding and Quicken Loans, along with academic credentials from Grand Valley State University, where a Bachelor of Science in Economics and Political Science was earned.
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