Damien Kraut

Damien Kraut is a seasoned IT professional with extensive experience in service delivery and support across various organizations. Currently serving as a Service Delivery Engineer at Modern Networks Ltd since September 2023, Damien has previously held roles including IT Field Services Engineer at BCA UK and Field Support Engineer at Willmott Dixon, where responsibilities encompassed desktop assistance and troubleshooting for users across London and the east region. Other notable positions include Helpdesk Support and IT Network Support at Hotcourses Ltd, IT Support at Mediaforce Group, and IT Technician/Support Engineer at Lomas Davies Limited, demonstrating a comprehensive background in 1st to 3rd line help desk support, Active Directory management, and hardware/software procurement. Earlier roles at Radio Computer Networks and Umtata Data Systems involved workshop management, customer service, and technical repairs, showcasing a solid foundation in both technical skills and team leadership.