Eddie H.

Eddie H. has a diverse range of work experience spanning various industries and roles. Eddie most recently worked as the Chief Operating Officer at Moises since August 2020. Prior to that, Eddie worked at smava GmbH, where they held multiple roles including Insights & Discovery Lead, Senior Sales Performance Manager, Product Manager, and Technical Business Analyst between 2019 and 2020. In 2020, Eddie also co-founded Central Corona, a company that provided free medical assistance during the COVID-19 pandemic in Brazil. Previously, Eddie worked at Pluralsight as a Product, Data - Consultant from 2015 to 2019 and at HackHands as a Product, Operations - Consultant & Advisor from 2015 to 2019. Eddie also had consulting roles at Kwan Pty Ltd in 2017 and at the Pernambuco Court of Justice, where they held various positions including Director of ITC Services, Customer Success Manager, Field Support Manager, and ITC Field Support Engineer between 2008 and 2015. Additionally, Eddie co-founded and served as the Board President of the Helpdesk Institute - Advisory Government Board from 2014 to 2015. Eddie's career started as a Customer Service & Support Analyst at GIGAHOST.com.br in 2004.

Eddie H. has a diverse education history. Eddie obtained a Master of Business Administration (MBA) with a specialization in Management, Entrepreneurship, and Marketing from Pontifícia Universidade Católica do Rio Grande do Sul in 2019. Prior to that, they completed their Law School degree, JD, at Universidade Federal da Paraíba from 2004 to 2010. In 2005, they also earned an Associate's degree in Computer Graphics and Web Design from Unibratec.

In 2015, Eddie pursued another Master of Business Administration (MBA) in Service Management at Universidade de Pernambuco. Additionally, they completed an extension course in International Commerce Analysis at Universidade Federal Rural de Pernambuco in 2011. Alongside their formal education, Eddie has obtained several certifications. In 2013, they earned the HDI Support Center Manager certification from HDI. Eddie also holds the Certified Scrum Product Owner (CSPO®) certification from Scrum Alliance, Inc., which they obtained in October 2019.

Furthermore, Eddie H. has participated in various educational programs and courses. Although the start and end years are unspecified, they have engaged with Pluralsight, Microsoft, PMI - Pernambuco Chapter, HDI Brasil, Conexões Educação, and Negócios Públicos. Lastly, in 2015, they pursued studies in Computer Science at Universidade Federal Rural de Pernambuco.