Nataša Vučković

Natalia Olievschi is an experienced customer service and logistics specialist currently working at Menarini Stemline since March 2024. Prior experience includes a role as a Customer Service Representative at Catalent Pharma Solutions, where Natalia managed over 500 orders monthly and developed training programs for team proficiency. Previously, as Customer Service Team Lead at Katoen Natie, Natalia achieved an 87% reduction in customer complaints while overseeing a team servicing 64 clients across North America. Early career experience as a Customer Service Representative involved improving order processing times and customer satisfaction. Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford, in addition to Master's and Bachelor's degrees in Economics and Business Administration from Universitatea de Stat din Moldova.