Agung Kurniawan

Agung Kurniawan is a seasoned customer support professional with significant experience in various roles across multiple companies. Currently serving as a Merchant Support Specialist at Moka since November 2018, Agung delivers exceptional support services for a mobile POS technology startup focused on the Indonesian market. Previously, Agung worked as a Customer Service Analyst at Garena, where responsibilities included addressing customer inquiries through various channels and ensuring customer satisfaction. Prior experience includes roles at AstraWorld as a Customer Service Associate, PT. Krama Yudha Tiga Berlian Motors in customer communication, and Burger King Indonesia as a team member. Agung holds a Bachelor's degree in Industrial Engineering from Universitas Islam Jakarta, earned between 2005 and 2010.