James Worcester

James Worcester is a skilled IT professional with extensive experience in various technical roles across multiple organizations. Currently serving as a Tier 2 Service Desk Engineer at Mollie since August 2023, James previously worked as an IT Field Technician at Milestone Technologies, Inc. from May 2021 to August 2023, and as an IT Service Engineer at the Victoria and Albert Museum, where expertise in managing a Mac estate was demonstrated. Prior to these positions, James held roles at Apple as a Service Technician/Genius, at the Ministry of Justice as a Cisco Instructor, and at BT in multiple capacities, including VOIP/Telephone Conference Coordinator and IT Support Technician. James holds a degree in Computer Systems Networking and Telecommunications from Birmingham City University and is recognized for delivering high-quality technical support and training throughout a diverse career.