Kelly Thach has a diverse work experience spanning various industries. In 2018, they started their career as a Retail Sales Associate at Banana Republic, where they worked until 2019. Kelly then worked as a Server at Exotic Thai for a short period in 2019. Later that year, they joined Gene's Iowa City as a Server, where they worked until early 2020.
In 2021, Kelly Thach worked as a Barista at Starbucks for a year. Kelly gained valuable customer service skills in this role. In 2022, they interned at MoLo Solutions, a transportation logistics company, where they learned about the company, its technology, and processes. During the internship, they received hands-on role-specific training and worked closely with an experienced mentor.
Following the internship, Kelly Thach joined MoLo Solutions as a Customer Operations Representative in March 2023. In this role, they handled various responsibilities related to customer operations. Their performance led to their promotion as a Customer Operations Specialist in July 2023, further showcasing their dedication and skills in the field.
Kelly Thach attended the University of Iowa from 2019 to 2023, where they obtained a Bachelor of Arts (BA) degree in Multi/Interdisciplinary Studies. In addition to their degree, Kelly also obtained several certifications. In June 2022, they completed certifications such as "All You Have to Do Is Ask: How to Ask for Help When You Need It," "Confidence-Building Strategies for Work and Life," "Improving Your Listening Skills," "Outlook Quick Tips (2017)," and "The Six Morning Habits of High Performers" from LinkedIn. They also completed the "Excel: PivotTables for Beginners" certification in March 2022 and the "Applying Managerial Accounting" certification in January 2022, both from LinkedIn as well.
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