Tom Retallick

Tom Retallick is a seasoned professional with extensive experience in telecommunications and customer service roles. Currently serving as a Field Engineer at Momentum Telecom since August 2019, Tom previously held positions as Client Relations Supervisor and Tier 2 NOC Technician at Telsource/Acuative Corporation, where responsibilities included leading a 24x7 team and managing voice/data network monitoring and troubleshooting. Prior experience includes managing a technical support and customer service center at Telsource Corp and serving as Professional Services Manager at Callisma. Tom's early career featured a managerial role at Lucent Technologies, overseeing a team of Network Consultants, and working as Managing Consultant at International Network Services/Lucent Technologies. Tom holds an Associate's degree in Information Technology/Networking from the University of Phoenix, completed in 2012.