NGUYEN Thi Yen Nhi is a seasoned professional with extensive experience in product ownership and operations. Currently serving as a Senior Product Owner at MoMo (M_Service) since November 2020, NGUYEN has successfully developed user growth strategies using the AARRR framework and implemented insights from user research into product development. Prior roles include Operation Excellence Analyst, where NGUYEN initiated a company-wide Promotion Centralization Platform leading to a 20% increase in operational productivity, and Product Operations Executive, facilitating numerous communication campaigns. Earlier experience includes a position at Katalon focused on product marketing, brand ambassadorship with the American Marketing Association, and a product operations internship at Foster Electric. NGUYEN holds a Bachelor of Business Administration in Marketing from Ritsumeikan Asia Pacific University and St. Edward's University.
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