Truc Nguyen is a UX Researcher at MoMo (M_Service) since October 2021, focusing on consulting with stakeholders to identify needs, designing research methodologies, and conducting various forms of research to gain user insights on MoMo's products. Responsibilities include preparing project budgets, conducting usability and quantitative research, processing data using SPSS, and reporting findings to stakeholders. Prior to this role, Truc Nguyen gained extensive experience at Kantar, moving from Trainee to Associate and then Executive in Quantitative Insight, where duties encompassed project management, questionnaire development, and client support. Truc Nguyen holds a Bachelor's degree in Finance from Victoria University of Wellington, obtained from 2015 to 2017.
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