Heather Niven F. possesses extensive experience in customer success management, currently serving as a Senior Team Manager for Mid Market Customer Success at monday.com. Previously, Heather held the role of Director of Customer Success at DealSite and has also served as a Senior Customer Success Manager and Team Manager at the same organization. Earlier in the career, Heather was a Sales and Account Manager as well as a Fixed Income Specialist at Bloomberg LP. Additionally, Heather contributed to Alpha Phi International Fraternity as Director of Finance. Heather earned a Bachelor of Science in Finance from the Alfred Lerner College of Business & Economics at the University of Delaware between 2009 and 2013.
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