Lauren Alley

Lauren Alley is an experienced professional in customer success management, currently serving as an Enterprise Customer Success Manager at monday.com since August 2023. Prior to this role, Lauren held customer success positions at Gem and RingCentral, where responsibilities included driving product adoption, ensuring customer satisfaction through quarterly reviews, and managing partner relationships. Earlier experience at Workiva as an Enterprise Customer Success Manager involved strategic partnership with Fortune 500 clients and identifying process improvement opportunities. Additional roles include customer onboarding and legal assistance, with a background in mortgage lending at Wells Fargo Home Mortgage and a foundational role at Iowa State Football as a student assistant. Lauren's educational background includes studies at Iowa State University after graduating from Fremont-Mills High School.