Troy Gaub

Troy Gaub is a seasoned Customer Success Manager with extensive experience in driving customer engagement and satisfaction across various roles. Currently, at monday.com since May 2022, Troy has advanced through positions from Customer Success Manager to Senior Customer Success Manager for both Enterprise and Mid Market. Prior to this role, Troy served as a Senior Customer Success Manager at KINETIC, enhancing workplace safety cultures through innovative program implementation. Troy's earlier experience includes a brief stint at Shield AI as a Corporate-Military Fellow and significant service in the United States Marine Corps, where responsibilities included serving as Battalion Intelligence Officer and leading a scout sniper platoon. Troy holds a Bachelor of Arts in Middle East Studies from Fordham University, complemented by training as a Marine Corps Midshipman via NROTC.