Tanase Gabriela

Tanase Gabriela has extensive experience in operational management and team leadership within the service center sector, currently serving as Head of Service Center at Monedo Holding GmbH since September 2015. Key responsibilities include overseeing day-to-day operations, managing staffing and training for team managers, maximizing productivity through performance analysis, and partnering with various departments to enhance operational workflows. Previously, Tanase held roles as Team Leader Service Center ES at Monedo, focusing on team performance and training, and as a Call Center Operator at Cosmos Call Center, where responsibilities included customer support and issue resolution. Earlier career highlights include data entry at Software Internet International S2I, hotel reception at Meitetsu Inn Kariya Hotel in Japan, and accounting at RADET.