Maria Sabitova (Masha)

Maria (Masha) Sabitova has a diverse work experience spanning multiple industries and roles.

Maria (Masha) started their career in 2006 as a Company Secretary and IT-Department Assistant at the Territorial Administration of the Federal Agency for State Property Management in Moscow.

In 2007, they joined KORUS Consulting as a Project Administrator and later as a Junior Consultant.

From 2010 to 2012, they worked as an Inbound Travel Consultant at Australian Travel Club Pty Ltd.

Maria (Masha) then joined Jetset Travelworld Group (ATS Pacific) and held the roles of Documents Consultant and System Coordinator from 2012 to 2014.

In 2014, they worked as an IT Support Officer at The AOT Group.

Maria (Masha) joined Hitachi Vantara in 2015 and had a series of roles. Starting as a Technical Support Center Analyst, they provided technical support to customers and partners. Maria (Masha) then became a Technical Support Analyst, focusing on Hitachi Vantara software products. Later, they took on the role of Customer Satisfaction Manager, being the initial escalation point for global support and ensuring customer satisfaction. Finally, they became a Senior Technical Support Analyst, providing escalation technical support in a large enterprise environment.

Their most recent work experience is at MongoDB as an Associate Escalation Manager, starting in 2022.

Throughout their career, Maria (Masha) Sabitova has built a strong foundation in technical support, customer satisfaction, and project management.

Maria (Masha) Sabitova's education history is as follows:

- From 2001 to 2006, they pursued a Master's degree in IT and the Science of Materials at the National University of Science and Technology "MISIS" (Moscow Institute of Steel and Alloys).

- In 2000 to 2001, they completed a Bachelor of Applied Science (B.A.Sc.) in Management Information Systems, General at the Moscow State Institute of Radio Engineering, Electronics, and Automation (Technical University).

- In 2013 to 2014, Maria obtained a Certificate IV in Programming from TAFE NSW.

- In 2011 to 2012, they acquired CERT III in Accounts Administration from TAFE NSW.

- Maria also pursued a Diploma in Project Management (non-graduated) from TAFE NSW between 2010 and 2011.

- In 2021, they enrolled at the Melbourne Institute of Technology, focusing on Data Analytics. The degree status is not specified.

Additionally, Maria Sabitova obtained several certifications:

- In October 2022, they completed the Emotional Intelligence course at Udemy.

- In October 2022, they also accomplished the Introduction to Cloud course at Udemy.

- In October 2022, Maria completed the Introduction to Virtualisation course at Udemy.

- In November 2018, they obtained the Competent Communicator certification from Toastmasters International.

- In March 2017, Maria acquired the Qualified Professional - Content Platform Installation certification from Hitachi Data Systems.