Molly Hanson

Senior Customer Success Manager at MongoDB

Molly Hanson has a diverse work experience spanning multiple companies. Molly began their most recent role in February 2023 as a Senior Customer Success Manager at MongoDB. Prior to this, Molly worked at Domino Data Lab from an unspecified start date until 2023, where they served as a Customer Success Manager. In this position, Molly was responsible for managing the annual renewal process, identifying upsell opportunities, establishing a trusted advisor relationship with existing customers, and ensuring customer training and adoption. Molly worked at Aon from 2018 to 2021 as a Customer Financial Manager, where they focused on driving customer retention and providing data-driven insights for increased ROI. Before that, from 2015 to 2018, Molly served as an Analytic Consultant at IBM, onboarding and training customers within the State Government market and evaluating complex data sets for emerging trends. Prior to their time at IBM, Molly worked as an Account Manager at Insight Global from 2013 to 2015, managing enterprise customers, monitoring customer health, and driving sales from prospecting to close.

Molly Hanson's education history includes a Bachelor of Applied Science (B.A.Sc.) degree in Accounting from the University of Dayton. No specific start or end years are mentioned regarding their time at the University.

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