Varghese Thomas is an IT professional with extensive experience in managing IT services and support teams. Currently serving as the IT Client Services Manager at Montgomery College since October 2013, Varghese oversees the IT Service Desk and Break-Fix team, with responsibilities in Incident, Problem, and Change Management. Prior to this role, Varghese worked as a Senior Network System Analyst at Howard University Hospital, where management of Active Directory users and Exchange 2010 mailboxes was key, along with administration of VMware vSphere and other systems. Earlier positions include Team Leader at Sutherland Global Services, leading technical support for Dell, HP, and Hyperion, and as a Network Engineer at ipsr solutions ltd, focusing on system administration. Educational qualifications include an MBA and an MS in Management Information Systems from the University of Maryland Global Campus, complemented by a BS in Computer Information Technology and a B.Sc. in Computer Science, Physics, and Mathematics.
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