Barry Hodgson

Barry Hodgson has a diverse work history spanning several industries and roles. Barry currently works at Monzo Bank as a Financial Health Senior Operations Manager, starting in September 2021. Prior to that, they worked at StepChange Debt Charity for five years as a Debt Advice Centre Manager.

Before their time at StepChange, Barry held various positions at RWE npower. From 2011 to 2016, they served as the Outsource Operations/Relationship Manager, managing a partnership that accounted for 50% of the domestic Sales and Retention operation. Their team consisted of approximately 160 full-time employees. Before that, from 2009 to 2011, they worked as an Operations Manager in Telesales, overseeing an internal domestic sales and retention area with around 80 employees. Barry also served as a Telesales Team Manager from 2005 to 2010 and as a Contact Centre Agent from 2002 to 2005, handling sales, retention, and service calls.

In terms of education, Barry completed a CMI Level 5 in Management from the Chartered Management Institute in 2012 and a CMI Level 3 in Management in 2005. Their earliest recorded role was as an Assistant Manager at Bells stores, where they supported the Store Manager with daily operations, managed store stock levels, conducted cash audits and banking, performed store merchandising, and maintained relationships with suppliers. Barry held this position from an unknown start date to 2002.

Overall, Barry Hodgson has a strong background in operations management, financial health, debt advice, and sales/customer service management.

Barry Hodgson attended Shotton Hall Comprehensive School from 1992 to 1997. No specific degree or field of study was mentioned.