Jane Williamson

Jane Williamson possesses extensive experience in customer operations and management, currently serving as Retail Customer Operations Manager at Monzo Bank since March 2020, after a tenure as Customer Operations Advisor. Prior experience includes Operations Manager at Royal Mail, where responsibilities encompassed overseeing mail delivery teams and logistics, and Front Of House Manager at DW Fitness, managing customer service operations and health and safety on site. Earlier roles include positions at Lloyds Banking Group, TK Maxx, Largs Travel Company, and Next Group PLC, each contributing to Jane Williamson's strong background in customer service, team leadership, and operational efficiency.