Edilyn Mena serves as the Director of International Call Center Operations at Morgan Fidelity Associates, Inc. since February 2019, overseeing a team of over 95 individuals and implementing organized operational systems for the Philippine teams. Previously, Edilyn founded Arrow Up VA, leveraging eight years of experience from notable companies like Washington Mutual and JP Morgan Chase & Co. Edilyn has held various roles in sales development, marketing, and customer service, showcasing skills in lead generation, appointment setting, and team leadership. Edilyn's educational background includes a Bachelor's degree in Nursing from Far Eastern University.
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