Jaya Talwar

Jaya Talwar currently serves as the Head of Call Center at Morris Garages India since November 2018, building on a diverse background in customer service and operations management. Talwar's career includes significant roles at Snapdeal as Senior Manager of Seller Services and previously as Manager of Process Excellence. A tenure at MakeMyTrip.com spanned from 2006 to 2014, progressing from Senior Executive in Customer Delight and Services to Deputy Manager in Operations and Customer Service. Early experience includes positions at Stracon as Executive Reservations and an internship at J&S Travel as a Ticketing Agent. Jaya Talwar holds a BA in Political Science (Hons) from Miranda House, University of Delhi; an M.A. in Political Science from Delhi University; and a P.G. Diploma in Travel and Tourism (MBA) from Symbiosis Pune.