Deana has 20 plus years in IT across a variety of technologies. Deana has been responsible for, managed and directed teams and programs across infrastructure and applications. Deana's specialty is directing and driving large complex programs. Most recently, Deana is responsible for a large Cisco unified communication deployment for a major health system with 20,000 + users. Deana has a very no-nonsense style and is able to interact with and relate to team members and executives in accomplishing a given mission.
Deana also has a very strong understanding of ITIL and IT Operations. She was an early adopter of ITIL and can assist customers in driving efficiency, accountability, and reliability through effective IT operations processes.
Deana also has extensive experience in Outsourcing relationship and delivery management as well as contracting mechanisms. Deana served as an Executive Director of Infrastructure Services for Dell Services and Perot Systems prior to joining MTS.
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